Videos

How do you define remarkable customer service? How does your team define it? How do you train on it? This is an important and underrated topic that I dig into today with Elnian Gilbert of ZingTrain on the Remodelers On The Rise podcast #customerservice #remodeler

Kyle is joined by Elnian Gilbert from ZingTrain to discuss how remodelers to train their team and deliver excellent customer service. Get 20% OFF any virtual training offered by ZingTrain with the code REMODELERS23 (Code Expires July 31st, 2023). See their offerings here at ZingTrain.com/Training See here for the free…

Join Kyle as he interviews Mark Richardson, a renowned expert in the remodeling industry, for an engaging discussion on the latest consumer insights and data trends. Discover how this information can help your remodeling business stay ahead of the curve, attract more customers, and ultimately increase profitability. Don't miss out…

Chris Howlett with Diamond Hill Builders set out to improve his team's attitude, create a better work environment, a craft the Ultimate Building Experience. In this episode, Kyle interviews Chris on his Ultimate Building Experience, or UBE, program and how it has transformed his company culture. Listen now for all…

See CostOfProjectExecution.com and join Michael Anschel and me this fall as we dig into the C.O.P.E. method of estimating!

Coming September 2023 - Visit CostOfProjectExecution.com for full details and to secure your spot!

Join us September 7-8, 2023 in Minneapolis, MN for the Cost of Project Execution course live and in-person! Learn the method that transforms how you estimate and sell your remodeling projects! Full details and sign-up at CostOfProjectExecution.com.

A few quick tips from Joaquin Erazo! Check out this week's episode of Remodelers On The Rise for lots of insightful marketing ideas and strategies from Joaquin.

It might sound counter-intuitive but remodeler, niching down to the projects to take can have a remarkable effect on your business! Joaquin and I touched on it in this week's episode of Remodelers On The Rise but we've discussed it a lot on the show. What projects are the most…

Lead generation is a topic that is not going to go away anytime soon! Remodeler, hear me now remember me later, you can't be lethargic in your marketing. What ACTION are you going to take this week?

Here's a quick example from Kyle and a way to update your old-fashioned mailer! Listen to "Generate Great Project Leads in 2023 (and beyond)" on Remodelers On The Rise for all of the marketing you need to be focused on in your remodeling business!

What should be your marketing focus for generating great project leads? Joaquin Erazo has been a successful Marketing Strategist in the remodeling industry for 25+ years. In this interview, Kyle and Joaquin will talk about 2023 marketing trends and what’s working in terms of lead generation and branding. They also…

It's unpredictable! So having clear processes and a strong marketing plan in place is essential! This Thursday, check out the new episode of Remodelers On The Rise on "Generate Great Project Leads in 2023 (and beyond)!"

Setting an upfront contract can have a big impact on the tone of your sales meetings! Listen to the full podcast on Crafting the Client Experience at RemodelersOnTheRise.com

What does it look like from the initial time that a prospective client reaches out to you all the way through to the completion of the project? What does it look like to craft a remarkable, wonderful experience for our clients? This is the question we recently explored in the…

Your website can be a great way to start qualifying leads before they even contact form! Remodeler, here are a few quick updates you can make to save time and improve your client experience. Listen to the full episode at RemodelersOnTheRise.com

Today, Kyle interviews Jef Forward on how he's approached implementing software throughout his 25 years as a remodeler. We'll look at how technology can help create a single point for your team to find information, help them work more effectively (and with less frustration!), and improve your overall client experience.…

Looking to run a successful remodeling business? Then accurate job costing is a crucial component that cannot be overlooked. In this episode of Remodelers On The Rise, we discuss the importance of job costing in the remodeling industry. Join us for valuable insights, coaching, and encouragement that highlight how meticulous…

Accurate job costing is crucial to running a successful remodeling business. Listen to this week's episode of Remodelers On The Rise for some clear coaching and encouragement around the importance of job costing.

An offer letter can make a big difference in how your prospective hire feels about working for your remodeling company!

Remodeler, you need a process! Don’t wing your hiring - have a clear process in place. If you want to tune up your hiring and interviewing, listen to this week’s episode of Remodelers On The Rise #remodelersontherise #remodeler #remodelers #interviews #interviewskills #interviewtips

Do you need stronger skills interviewing prospective hires for your remodeling company? Then you don’t want to miss this week’s Remodelers On The Rise interview with Steve Ezikian!

Do you have a strong interview process? Kyle interviews Steve Ezikian on how to develop strong processes for hiring the right employees in your remodeling business. They dig into crafting job descriptions, interviewing, and hiring the right candidate for the position and your company culture.

Kyle shares 2 tools remodelers can use to help transform their sales process, educate prospects, and better qualify early in the process. Visit RemodelersOnTheRise.com to learn more!